Hellenic Responsible Business Awards 2021- 2 Gold Awards
Two Gold awards at the Hellenic Responsible Business Awards. In the framework of the Hellenic Responsible Business Awards, Nea Odos took away two new first place distinctions: The Gold Award in the ‘Technology and Environment’ category, for its initiatives in the electromobility sector, as Ionia Odos remains, to this day, the only motorway in the entire country that provides electric vehicle charging throughout. The Gold Award in the ‘Electronic Report Issuance’ category for the creation of the CSR Scorecard, the microsite that collects and presents in an interactive way — on an annual basis — all of the company’s main Corporate Responsibility indicators, in order for everyone to be informed at a glance on the actions being implemented and to participate in the annual online survey, which also operates as an open channel of communication with all stakeholders.
Mobility Awards – 2 Gold & 3 Silver Awards
At the Mobility Awards 2021, an institution that promotes mobility and transports, and which has the academic support of the Traffic Engineering Laboratory of the National Technical University of Athens and the scientific support of the Association of Greek Transport Engineers, we won five awards:
- The Gold Award in the Motorways Customer Service category, for its action in the electromobility sector, as Ionia Odos remains, to this day, the only motorway in
the country that provides electric vehicle charging throughout - The Silver Award in the same category for MyOdos, the first all-in-one motorway mobile application in Greece
- The gold award in the Motorway Safety category, for the ‘Cycling Safely’ programme which
it has implemented since 2015 in partnership with the ‘Panos Mylonas’ Road Safety Institute (I.O.AS.), which is addressed to primary school pupils - The Silver award in the Motorways Fleet Management category for adopting new technologies, such as the Power Fleet software, which contributes to the better management of the fleet, incidents, and the utilisation of data so that improvement measures may be taken
- The Silver award in the Motorways Environmental Management category, for its actions to promote and develop recycling on motorways
Mobile Excellence Awards – Bronze Award
Nea Odos — jointly with its partner, ATCOM — won the Bronze Award in the ‘Improve Customer Service and Retention’ award for its MyOdos application, through which every driver may enjoy a wealth of useful services, with the world’s best navigator on their telephone.
Green Awards 2021 – Bronze Award
Nea Odos received the only award (Bronze Award) given in the ‘Green Transportation Service’ category for its actions in promoting and developing recycling and electromobility.
National Customer Service Awards 2021 – Customer Distinction Award
At the National Customer Service Awards 2021, a leading event that was organised for the 12th consecutive year by the Hellenic Institute of Customer Service (H.I.C.S.), which aims at providing quality customer Service by promoting best practices, Nea Odos received the Customer Distinction Award in the Customer Call Centre of the Year category, for its high levels of service and the special tailored support it provides to all drivers on the motorways it is responsible for. Consistently serving the company’s strategic goal for providing the highest quality services, our people at our Customer Call Centre are available to every driver, 365 days a year, for any information or query on all of our services.
Award from the Hellenic Paralympic Committee
On the International Day of Disabled Persons, the Hellenic Paralympic Committee awarded an honorary distinction to Nea Odos for the tangible support it has provided over the past five years, to the disabled athletes who participated in last year’s Games in Tokyo, Japan.